Privacy Policy

At CozyLiving, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order and purchase details

  • Any other information you voluntarily provide to us

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders

  • Arrange delivery of your purchases

  • Contact you regarding your order

  • Provide customer support

  • Handle returns and exchanges

  • Improve our products, services, and website

  • Send promotional updates where applicable

3. Payment Information

CozyLiving does not intentionally store sensitive payment information such as card numbers or passwords.

Payment information, where applicable, is handled through the relevant payment service or provider.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as courier and delivery companies, when required to fulfill your order or provide our services.

We may also disclose information where required by applicable law or legal authorities.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services.

You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment providers, courier services, analytics tools, or other service providers.

These third parties may have their own privacy policies and terms, and we recommend reviewing them where applicable.

8. Your Privacy Choices

You may contact us if you want to ask about the personal information we hold about you or request correction of inaccurate information, where applicable.

9. Changes to This Privacy Policy

CozyLiving may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact the CozyLiving support team through the contact information available on our website.

CozyLiving — Comfort, Style & Living.