Terms & Conditions
Welcome to CozyLiving. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
CozyLiving reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
By using our website, you confirm that the information you provide during the ordering process is accurate and complete.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, measurements, colors, and other information displayed on our website are accurate.
However, slight variations in color or appearance may occur due to different screens, lighting conditions, photography, or manufacturing differences.
Product availability may change without notice. If an ordered product becomes unavailable, we may contact you regarding an alternative or cancellation.
3. Prices & Payments
All prices displayed on the CozyLiving website are subject to change without prior notice.
We reserve the right to correct pricing errors, product information errors, or other inaccuracies on the website.
Orders are only considered confirmed once the required order details have been verified by CozyLiving.
4. Order Confirmation
After placing an order, you may receive a confirmation through the contact information provided at checkout.
CozyLiving reserves the right to contact customers to verify an order before dispatch.
We may cancel or decline an order in cases such as incorrect information, product unavailability, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.
5. Shipping & Delivery
Delivery times provided by CozyLiving are estimated and may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and an active contact number.
For detailed information regarding delivery and returns, please refer to our Shipping & Return Policy.
6. Returns & Exchanges
Returns and exchanges are subject to CozyLiving's Shipping & Return Policy.
Customers must follow the return/exchange procedure and eligibility requirements stated in that policy.
Products that do not meet the return or exchange requirements may not be accepted.
7. Website Usage
Customers agree not to misuse the CozyLiving website or attempt to interfere with its normal operation.
Unauthorized use of the website, including attempts to access restricted areas, copy website content, or disrupt website functionality, is not permitted.
8. Intellectual Property
All content available on the CozyLiving website, including logos, brand names, product images, graphics, text, designs, and other materials, belongs to CozyLiving or its respective owners.
This content may not be copied, reproduced, modified, or used commercially without prior permission.
9. Limitation of Liability
CozyLiving makes reasonable efforts to keep the information on its website accurate and up to date.
However, we are not responsible for temporary website interruptions, technical issues, courier delays, or circumstances beyond our reasonable control.
10. Privacy
Your personal information is handled in accordance with our privacy practices. Information provided during checkout may be used to process orders, arrange delivery, communicate with customers, and provide customer support.
11. Acceptance of Terms
By using the CozyLiving website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact the CozyLiving support team through the contact information available on our website.
CozyLiving — Comfort, Style & Living.